OCULUS QUEST 2

GETTING STARTED AND TROUBLESHOOTING

Oculus quest 2 has become a major player in the virtual reality headset game, most people will agree that quest 2 is probably not the best one out there, but nobody can deny that the stand alone headset has become the number one reason why VR is breaking through to mainstream. so as more and more new VR gamers are being born every day, so are the number of questions about this wonderful device. here are a few tips and guidelines that will help you set up the oculus quest 2, or troubleshooting common problem.

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-HOW DO I SET UP MY QUEST 2 HEADSET?

 

Charge your headset

To start, plug the charging cord into your Oculus Quest 2 Headset and a power source to begin charging it. The charging indicator turns green once it's fully charged. If you haven't already charged your Quest 2, we recommend keeping your headset connected to power while it runs the initial updates.

Create your account

If you're new to Oculus, or using Oculus Quest 2, a Facebook account is required to use your device, apps and the Oculus store. You can create a Facebook account by tapping “Sign Up” on the first screen of the device setup process in the Oculus mobile app.

Adjust your headset fit and view To start, you'll want to gently adjust the lenses by shifting them left, then right until they click into the position that allows you to see what's on the screen most clearly. Next, adjust the side straps. To do this, move the two sliders on either side of the top strap. To loosen the side straps, move the sliders toward the top strap. To tighten the side straps, move the sliders away from the top strap. After you move the sliders, re-center the top strap between the sliders so that the two sides are equal, and the top strap is centered on your head when you put the headset on. Keep in mind, you'll need to remove the headset from your head to re-adjust the side straps with the sliders. If you're wearing glasses, make sure to insert the glasses spacer. When you're ready to put the headset on, put it on from front to back. Place the headset on your head, then remove it and make any additional adjustments to the side straps as needed. Once you've got the side straps set, put your headset back on and adjust the top strap. You can adjust the top strap by pulling apart the Velcro and re-attaching it so that your Quest 2 rests lightly on your face and the picture is clear. You can fine tune your headset fit and clarity by gently moving the firm arms on either side of your Quest 2 up and down to adjust the angle of the headset against your face. Once your headset is adjusted, follow the instructions in-VR and in the Oculus mobile app to complete the setup process.

1. Open the Oculus app on a compatible mobile device. If you don't already have the Oculus app, you can download it from either the App Store or Google Play store using the links next to this text.

2. When you open the Oculus mobile app, you'll continue the setup process which includes: Signing into Oculus with Facebook Setting up a VR profile Adjusting preferences and privacy settings Creating an Oculus Store PIN Adding payment information

3. Once you complete the account setup steps listed above, you may be prompted to select your headset. Select Quest 2. If you don't see Quest 2 listed, make sure that your mobile device has Bluetooth turned on. If you still don't see Quest 2, uninstall and then re-install the Oculus mobile app.

4. On the next screen, tap Pair. Your headset will either pair automatically, or ask for the pairing code that was displayed while you were in-VR.

5. After your headset is paired, you can tap Wi-Fi or Controller Issues? and select the issue that you're having. Follow the remaining steps displayed in your Oculus app to resolve the issue

-HOW TO MANUALLY PAIR YOUR OCULUS TOUCH CONTROLLERS?

 

Open the Oculus app on your phone. Tap Oculus Quest 2 or Oculus Quest in the top left corner of your Oculus app. Tap Settings in the bottom right corner of your app. Tap Oculus Quest 2 or Oculus Quest under your name and email. Tap Controllers then tap Left or Right to choose which controller you’d like to pair. Press and hold the O and B buttons on your right controller or MENU and Y on your left controller until the controller LED blinks and then lights up to finalize the pairing.

Once you've paired your controllers, the controllers will automatically connect to your headset each time you turn it on, if it's nearby

-HOW DO I UPDATE SOFTWARE TO OCULUS QUEST 2?

 

Your Oculus Quest 2 or Quest headset will update automatically when connected to Wi-Fi and turned on. To make sure your software updates automatically, make sure to:

Charge your headset. Keep your headset turned. Keep your Quest 2 or Quest connected to Wi-Fi. Allow your headset to sit on a flat surface without moving the headset or blocking the inside sensor for an extended period of time.

Note: Your Quest 2 or Quest will not update automatically while turned off.

 

 

-HOW TO TRANSFER FILES FROM OCULUS QUEST TO OCULUS QUEST 2?

 

Connect the included USB 2.0 cable to your computer and Oculus Quest headset. Put on your headset and select Allow to confirm you want to allow your computer to access files on the headset. On Windows, Oculus Quest will automatically appear as a drive on your computer. On Mac, you'll need to install Android File Transfer to successfully transfer files between your Oculus Quest and computer. On Chromebook/Chrome OS, you'll need to use the Files app to access your Oculus Quest headset. Click and drag files from your Oculus Quest headset on your computer. Unplug your Oculus Quest. Plug in your Oculus Quest 2. Drag the files from your computer into the appropriate folders on your Quest 2.

Troubleshooting file transfer from your Quest to your Quest 2:

If your Oculus Quest headset is not appearing as a drive on your Windows PC:

Make sure to use the included USB cable from your Oculus Quest package. Make sure to select Allow in VR from your headset to allow your computer to access files on your headset. Update your device driver: From your PC desktop, right-click on This PC or My Computer. Select Computer. Select Manage. Select Device Manager. If you don't see the Manage option, just select Device Manager directly. Click the > next to Oculus Devices or Portable Devices to expand your options. Right-click on Quest and select Update Driver. Select the Browse my computer option, then the Let me pick from a list option. Select MTP USB Device and then select Next to complete the update.

Additional notes:

Some apps and games have implemented a cloud save option to bring over app data and game saves. If you're experiencing slow transfer speeds, try using a USB 3.0 cable plugged into a USB 3.0 port on your computer.

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-HOW TO CHANGE THE LANGUAGE FOR OCULUS APP

 

To change the language for the Oculus app on your phone:

The language you see in the Oculus app will be based off the language you select in your phone settings. If the language you select from your phone settings isn’t supported in the Oculus app, the language in the Oculus app will default to an Oculus-supported language in your location. If there isn’t an Oculus-supported language available in your location, it’ll default to English.

The Oculus app supports the following languages:

Czech

Danish

Dutch

German

Greek

English (US)

English (UK)

Finnish

French

Italian

Japanese

Korean

Norwegian

Polish

Portuguese (Brazil)

Portuguese (Portugal)

Romanian

Russian

Spanish (Spain)

Spanish (LATAM)

Swedish

Turkish

Simplified Chinese

Traditional Chinese (Hong Kong)

Traditional Chinese (Taiwan)

 

-WHAT'S IPD,AND HOW TO ADJUST IT ?

Two terms that are often used when talking about headset adjustments and clarity are “IPD” and “lens spacing.”

IPD stands for Inter Pupillary Distance, or simply put, the distance between your pupils.

Lens spacing refers to the distance between the clearest spots on the two lenses inside your headset.

To achieve the best image clarity, lens spacing should line up with your IPD as much as possible. Quest headsets best accommodate IPDs between 56 and 70 mm, or about 95% of adults.

Finding your IPD

If you're not sure what your IPD is, the best way to ensure the most accurate measurement is to see your optometrist.

If seeing an optometrist isn't an option, many companies that sell prescription glasses have online or app-based resources to help you get an accurate IPD number at home.

Quest 2 IPD

To change the lens spacing on your Oculus Quest 2, gently adjust the lenses by shifting them together or apart. There are three lens spacing settings for Quest 2.

If you know your IPD, the ratio below shows which lens spacing setting is suggested by oculus

IPD Range

Lens Spacing Setting

61 mm or smaller

61 mm to 66 mm

66mm or larger

1 (narrowest, 58 mm)

2 (middle, 63mm)

3 (widest, 68mm)

Keep in mind that these are only suggestions, particularly if your IPD is on or near the edge of each lens spacing setting’s suggested range. The best setting for you can depend on numerous factors, including things that can change with each use, like where a piece of content has you directing your gaze or how the headset is positioned on your face when you put it on. Don't hesitate to try a different lens spacing setting to see if it improves image clarity for you.

Quest IPD

To change the IPD on your Oculus Quest: gently move the slider on the bottom left side of the headset from left, then right

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-HOW CAN I WEAR MY GLASSES WHILE USING QUEST

 

Before you wear your Oculus Quest 2 or Quest with glasses, check to make sure the width and height of your frames are the following sizes:

Width: 142mm or less

Height: 50mm or less

Once you've made sure your glasses are the right size, insert the eyeglass spacer into your headset to provide a larger fit.

To insert the eyeglass spacer:

-Gently remove the facial interface foam from your headset.

-Take the glasses spacer that came with your headset, and attach it to your headset by pressing it into place where your facial interface foam just was.

-Re-insert the facial interface foam back into place on top of the glasses spacer.

When you put on your headset with glasses, put it on from front to back. When you remove your headset, pull it forward and then take it off.

-I'M HAVING PROBLEMS CHARGING MY OCULUS QUEST 2

 

If you run into any issues with charging your Oculus Quest 2 or Quest, try the following steps:

 

When charging, ensure your charging cable is connected to your headset properly. If you're not sure, unplug your charging cable from the headset and power brick, then plug it back in.

 

Make sure the LED light on the side of your headset is lit while charging. If the LED light is not lit Orange or Green, your headset is not being properly charged.

 

When your headset isn't charging and isn't in use, make sure that it is turned off or in sleep mode.

 

-HOW TO DO A FACTORY RESET TO MY OCULUS QUEST 2

 

If you run into problems with your or want to clear all of your data off of the headset, you can do a factory reset. This wipes everything off your Oculus Quest 2 or Quest, and returns it to the software state that it was in when you first took it out of the box.

To perform a factory reset using your phone:

Open the Oculus app on your phone.

Tap Settings in the bottom menu.

Tap the headset connected to your phone.

Tap More Settings.

Tap Factory Reset and then Reset.

 

To perform a factory reset using the headset:

Turn off your headset.

Hold the power and volume (-) button on your headset down simultaneously until the boot screen loads on your headset.

Use the volume buttons on your headset to highlight Factory Reset and press the power button.

Use the volume buttons on your headset to highlight Yes and press the power button.

Notes:

  • Performing a factory reset is irreversible and will remove all account information, downloaded games, and content from the headset.

  • Performing a factory reset won't remove content you've purchased or downloaded from your account.

-OCULUS QUEST IS NOT TURNING BACK ON AFTER A FACTORY RESET

 

If you have trouble turning your Quest back on after performing a factory reset, hold down the power button for 30 seconds. If you continue to encounter issues with your Oculus app installation after completing these steps, please contact Oculus Support directly.

-PROBLEMS CONNECTING QUEST 2 HEADSET TO MY OCULUS TOUCH CONTROLLERS

 

Fix a pairing issue with the initial set-up

If you're having trouble completing the setup process in-VR, you may see a pairing code in-VR that looks like this:

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To resolve the issue:

Open the Oculus app on a compatible mobile device. If you don't already have the Oculus app, you can download it from either the App Store or Google Play store.

When you open the Oculus mobile app, you'll continue the setup process which includes:

Signing into Oculus with Facebook

Setting up a VR profile

Adjusting preferences and privacy settings

Creating an Oculus Store PIN

Adding payment information

 

Once you complete the steps listed above, choose Oculus Quest 2.

Now, your headset will either pair automatically, or ask for the pairing code that was displayed while you were in-VR.

 

After your headset is paired, tap Controller or Headset Problem?, and then select Pair Controllers

Follow the remaining steps displayed in your Oculus app to resolve the issue.

Fix a pairing issue after the initial set-up

If you're having trouble connecting or pairing your Oculus Touch controllers to your headset after the initial setup:

Press any button to wake the controller while using Oculus Quest 2 or Quest.

While you have your headset on, press and hold the Oculus button to reorient the controller.

Remove the battery and place it back into your Oculus Touch controller.